Online channel portal for telecommunication firm's fiber optic network

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Business challenges solved by Mendix:

  • A Portal, where customers and partners order a network connection without needing sales support

  • Increased communications throughout distribution channels

  • Significant reduction in workload for the pre-sales department

Sales support has become a key success factor, and therefore managing lines of communications between these entities has become imperative. As the network grew in size and reach, it became increasingly difficult to maintain lines of communication throughout distribution channels.

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Time to Market: 1.5 Months

"Develop an Online Channel Portal, where customers and partners can order a network connection without the interference of sales support."